Privacy Policy for Wigan Therapy Clinic
1. Introduction
Wigan Therapy Clinic (website address: wigantherapyclinic.co.uk) values your trust and is committed to protecting your personal information. We provide services aimed at improving physical well-being, and we ensure your data is handled with care and in compliance with privacy laws. By using our website or services, you consent to this Privacy Policy.
2. Data Collected
Data Storage Location
We operate from the United Kingdom. Our hosting provider ensures GDPR compliance, providing secure data storage. For further details, refer to https://www.hostinger.co.uk/legal/privacy-policy
Contact Form Submission
Information submitted via our contact or booking forms, including your name, email, phone number, and other details, is stored securely to assist in providing you with the best service. These details are never used for marketing purposes without your explicit consent.
Appointment Booking Data
When you book an appointment, we collect:
- Full Name
- Contact Information
- Age
- Preferred Appointment Days and Times
- Medical Concerns or Reasons for Visit
- Promo Code (if applicable)
This data helps us personalise your treatment and confirm your appointments efficiently.
Cookies
Our website uses cookies to improve your browsing experience. These include:
- Necessary cookies for website functionality.
- Analytical cookies (e.g., Google Analytics) for tracking site usage anonymously.
You can disable cookies in your browser settings if desired. However, this may affect website functionality.
3. How We Use Your Data
We use your data for the following purposes:
- Booking and Treatment: To schedule appointments and personalize your treatment.
- Communication: To respond to your inquiries and confirm bookings.
- Service Improvement: To improve our services through feedback.
- Compliance: To comply with legal and regulatory requirements.
4. Third-Party Services
We work with third-party services to improve our offerings. These services may access limited personal data for specific purposes, including:
- Analytics: We use Google Analytics to monitor website performance.
We ensure all third-party providers comply with GDPR and other relevant laws.
5. Data Retention
Your personal data is retained for as long as necessary to provide services or comply with legal requirements. You can request data deletion or access your stored information at any time.
6. Security Measures
We use SSL encryption across our website to protect your data during transmission. We also implement strict access controls to safeguard stored data.
7. Your Rights
Under GDPR and other applicable laws, you have the right to:
- Access your personal data.
- Request data correction or deletion.
- Withdraw consent for data usage.
- Lodge a complaint with the relevant data protection authority.
For any of these requests, please contact us at info@wigantherapyclinic.co.uk.
8. Embedded Content and External Links
Our website may include embedded content (e.g., YouTube videos) or links to third-party websites. Interactions with these services are subject to their privacy policies. We recommend reviewing their policies before engaging with such content.
9. Legal Disclosures
In compliance with legal requirements, we may disclose your personal data to law enforcement or regulatory bodies when required. We will notify you in such instances unless prohibited by law.
10. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. Continued use of our services indicates your acceptance of the updated policy.
Contact Information
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
Wigan Therapy Clinic
64 Darlington Street East
Wigan, WN1 3AT
Phone: +44 7486 650419
Email: info@wigantherapyclinic.co.uk
